Data driven technology company Connected Data has appointed Charlie Horner as Head of Data.
Connected Data is opening up and transforming access to vital market data, to improve the way debt is managed by organisations.
As Connected Data expands its data partner network and further integrates them into its services, Charlie will play a key role in evolving and accelerating this work.
Charlie brings with him over 30 years of experience in senior data industry roles that have focused on the effective use of data and analytics to deliver positive outcomes for organisations across various sectors and their customers.
This includes 10 years with the debt management specialist TDX Group (an Equifax company), focusing on the use of data and analytics to help creditors benchmark and improve their collections and recoveries strategies and operations.
In this role, Charlie was instrumental in enabling some of the UK’s major creditors across various sectors make improvements in their debt management activities that led to £millions worth of positive opportunities.
With a specific focus on collections and recoveries, Charlie has also provided strategic and technology advisory and delivery services across clients’ credit management lifecycles for the enforcement market integrator, Just (Part of the Arum Group).
With over 17 years at Experian, the global data and technology company in various analytical, product development and client management roles, Charlie has helped organisations maximise the use of Experian products and services, and achieve significant improvement to their business performance.
On his decision to join the Connected Data team, Charlie said: “I have spent over 30 years applying data and analytics to debt management, so I recognise the immense value that the effective use of data and analytics across the customer lifecycle can bring, specifically when it comes to achieving more positive outcomes for both organisations and their customers too.
“My new role with the Connected Data team will allow me to continue to champion the intelligent use of data to help companies prevent, reduce and resolve customer debt.
“I am very excited to be joining a team of experts that have worked across some of the biggest organisations in the credit industry and a company that is driving real improvements in the way debt is managed with its approach, enabling organisations to more easily contract, acquire, deploy and optimise data from multiple data sources into debt management processes.”
Commenting on Charlie’s appointment, Anthony Sumner, Director of Data and Analytics at Connected Data, said: “The Connected Data vision is to drive true data enablement of customer and debt management processes across all industries, so that organisations can better understand, identify, support and resolve debt issues with their customers.
“Charlie not only brings incredible knowledge in data and analytics, but a reputation with customers and suppliers alike of someone who is driven by doing the right thing and driving positive outcomes for customers and their end consumers. We are delighted to have him join the Connected Data team.”
