A company that offers outsourced IT support to businesses has doubled in size with the appointment of two new directors and additional engineers.
NewGen IT Services of Irchester, Northamptonshire now boasts a team of eight people and is currently recruiting for an administrator to join the team.
Stephen Souch started the business in 2013 after working in IT and technology roles for nine years, working his way up from an apprentice to service operations manager. After a period of growth, Suraj Dholakia came on board as Stephen’s business partner and Managing Director in 2017.
Shortly afterwards Steve’s wife Leila Souch joined the business as an administrator and worked her way up to marketing manager.
Last year, Suraj’s wife and qualified accountant Jessica Dholakia joined the business as finance director.
Now, both Leila and Jessica have been appointed as directors in the company, which today boasts a £1 million turnover and clients all over the world.
The company has also recently taken on Chris Edwards, a new service engineer, and field engineer Steve Lawson who will work alongside existing team members business development manager Jake Hill and service desk engineer Ethan Malvern.
Service manager and company founder, Stephen Souch, said: “NewGen IT Services was founded out of a passion to help people with their IT challenges. I wanted to change the way that IT support was provided and really get to know our clients, what they wanted out of their IT and see how we could help them get there.
“As the business and our client base have grown, we have continuously developed and evolved, reinvesting in the business to help our customers have a better and faster service, whilst ensuring that the quality and personal touch is still there.
“Our list of services has also grown over the years. When we started out, our main service was IT support for businesses. Over the years we have evolved to also offer VoIP, Hardware Procurement, Cybersecurity, Cloud and AV/Data cabling services too. We’ve also launched two sister companies – Home-Tech Computers, which provides IT support for home users, and Bella Marketing Solutions, which means we can offer digital marketing, website and social media services to clients too.
“With a larger team of engineers, we can continue to deliver that speedy, knowledgeable IT support service. And, with a larger team of directors, each with their own business specialty, we can also develop the business further and continue to evolve to make NewGen IT Services better than ever.”
