Nottingham Venues, the new name bringing meetings, events, hotel stays and a collection of venues across the University of Nottingham’s campuses under one brand, has appointed a new director of human resources.
Suzie Adams joins the organisation, which has close to 250 employees across its various sites, after a career spent with some of the world’s biggest cruise line companies, including the Ritz-Carlton Yacht Collection.
It was there where she was headhunted to establish best practice and policies for its people management as it sought to become the best in the industry, which is a similar mission to her new one with Nottingham Venues, as general manager Tom Waldron-Lynch, explains: “We are on a journey of growth and independence where we talk about being ‘One Destination with Endless Possibilities’.
“A major part of that journey requires the best possible talent to join us as we strive to lead the field in our offering to guests and employees.
“Attracting someone of the calibre of Suzie is a big part of that, as she has incredible experience in both moulding and creating outstanding career experiences in the hospitality industry. We know that we have a superb guest experience across our venues and we want to create that same experience for our staff. Suzie will be invaluable in doing just that.”
After a career on the ocean before returning to dry land to establish the HR department at the Ritz-Carlton Yacht Collection, Suzie will now help Nottingham Venues to attract, retain, train and inspire its growing team.
Suzie says: “This is a wonderful opportunity to come into an organisation that is in a transitional phase from its previous corporate structure to a more independent approach. We all know that the pandemic presented the hospitality industry with a wide-ranging set of challenges and staffing is certainly one of them and remains so.
“However, here at Nottingham Venues we have a chance to create something truly special and unique for our growing team and I cannot wait to be part of this. There are already fantastic initiatives in place, including the ‘real living wage’, free meals when on shift and the ‘Top Of The Tree’ employee recognition scheme. My goal now is to work with Tom and his teams to create an experience that is truly remarkable and that will make us as much of a destination for talent as we already are for our guests.”