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Watches of Switzerland CEO “proud” of performance “in what was undoubtedly a more challenging market”
Watches of Switzerland Group has seen a flat year for revenue, while profits have declined in challenging trading conditions.
According to results for the 52 weeks ended 28 April 2024, the luxury watch and jewellery retailer saw group revenue of just over £1.5bn, in line with results from the year prior, at reported rates, and up 2% at constant currency. The business noted that demand for its key brands continued to be strong and outstripping supply. Statutory profit before tax, however, was £92m, down from £155m. Looking ahead, Watches of Switzerland Group said: “Following the more challenging trading conditions of FY24, we are cautiously optimistic about trading in FY25.”Brian Duffy, Chief Executive Officer, said: “I am proud of the performance that our team delivered this year in what was undoubtedly a more challenging market. We cemented our position as a leading international luxury watch and jewellery retailer and delivered further market share gains in both the UK and US, driven by our proven, differentiated business model. In particular, our US business went from strength to strength, growing 11% and will soon represent half of Group sales.
“The UK market is starting to show signs of stabilisation. In FY24, UK and Europe sales were down 5% impacted by significant price increases overall at a time of reduced consumer confidence influencing discretionary spending, and we see these pressures easing in FY25.
“During the year, we continued to invest for high-quality growth across showroom projects and strategic acquisitions including the 15 Ernest Jones showrooms acquired last November, and the acquisition of Roberto Coin Inc. post year end, which dramatically accelerates our luxury branded jewellery strategy.
“We have an impressive programme of showroom developments on both sides of the Atlantic and our strongest ever pipeline of committed projects, which includes the flagship Rolex boutique on Old Bond Street, London, Audemars Piguet Townhouse in Manchester, Rolex boutique in Atlanta, Georgia and a Rolex anchored multi-brand in Plano, Texas.
“Pre-owned represents a significant opportunity for our Group, with pre-owned luxury watch sales doubling year-on-year in Q4 FY24. Within this category, the new Rolex Certified Pre-Owned programme is performing ahead of our expectations in both the US and UK and is set for further roll-out in FY25 with improved methods of supply in the UK.
“Our strategic momentum underpins our confidence in our FY25 guidance and Long Range Plan objectives of doubling sales and profit by 2028, capitalising on our leading market positions and the unique growth opportunities ahead.”
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Revenue makes records as profits dip at Marks Electrical Group
According to full year audited results for the 12 months ended 31 March 2024 (FY24), pre-tax profits declined to £616,000 from £6.4m in the year prior.
This was primarily due to lower trading profitability as well as the impact of the costs incurred to replace the business’s legacy enterprise resourcing planning system with Microsoft Dynamics 365. Revenue, however, was up 16.9% year on year, at £114.3m (FY23: £97.8m), doubling the revenue Marks Electrical achieved in the year prior to listing (FY21: £56m).The firm noted it has “optimism for the year ahead,” following a strong trading performance in April, May and June, with double-digit revenue growth and momentum starting to pick-up following a weaker January to March trading period.
Mark Smithson, Chief Executive Officer, said: “During what was a more challenging year for the Group, in an environment where consumers remained highly price-conscious, we continued to make good strategic progress across multiple fronts as a business. I am proud of the ongoing commitment and dedication of our entire team of customer-focused colleagues.
“Over the past year we invested in our operations and systems to position the business for long-term success, navigated a trade-down in customer buying preferences, managed the inflation increases impacting our cost base and continued to make a profit.
“Having doubled revenue since IPO, we’ve also managed to grow our market share profitably, and thanks to our disciplined approach to capital allocation, we’ve consistently returned a dividend to our shareholders, whilst retaining a net cash position. Our strategy and approach leaves us very well positioned for a market recovery when it occurs.
“Our relentless focus on operational excellence and customer service has enabled us to continue to gain share in a very competitive market, growing our share from 2.5% to 2.8% of the overall Major Domestic Appliances (“MDA”) market and from 4.7% to 5.3% in the online segment, with huge opportunities ahead, both in MDA and in other segments of Consumer Electronics and Small Domestic Appliances.
“Whilst I continue to be personally frustrated about our margin progression during the year, I remain confident in our long-term growth prospects, and continue to be impressed by our ability to deliver market share gains profitably, against a fiercely competitive backdrop, whilst maintaining the highest levels of customer service standards in the industry.
“The first three months of FY25 have been encouraging and we have been pleased to see a return to double-digit growth during the period, providing us with a robust platform to continue driving profitable market share gains, and ultimately enabling the Group to deliver long-term value creation and become the UK’s leading premium electrical retailer.”