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Major refurbishment to take place at prominent Chesterfield office building
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Melton fulfilment firm records £6m turnover as it marks milestone birthday
Melton-based fulfilment specialist Hallmark Consumer Services has reported a year-on-year increase in annual turnover of over 10 percent to £6m, in the wake of increased demand from online retailers for its flexible fulfilment services.
Celebrating its 30th anniversary this year, the family-owned fulfilment company employs 70 people and provides a range of outsourced services including bespoke fulfilment, contract packing, direct mail, and logistics solutions.
Hallmark purchased its 40,000 sq ft headquarters in Melton in 2013 and has since invested in further extending its premises and capacity, most recently by adding an enhanced storage and shipping facility and further locations for carton picks to enable the company to expand the range and size of goods it handles for clients.
To facilitate the demand for its services, the company has also taken on a second site in Grantham, set to officially open this summer.
Commenting on the growth, Hallmark Managing Director, Philip Hall, says: “We’ve overcome many challenges in the last two years as a result of the pandemic and Brexit, but have managed to come out of the other side successfully and having secured several new clients.
“With the pandemic forcing retail companies to sell more of their products online, we saw demand for our services rocket. Fortunately, our business model and IT infrastructure are such that we can quickly scale our fulfilment services up or down in response to customer demand. It is this flexibility that our clients appreciate.”
Of Hallmark’s 30th anniversary, Chief Executive Chris Hall says: “When we first started out, I ran the business from my garage and focused on promotional sales fulfilment, before evolving into direct mail.
“We quickly expanded and over the years have taken on more and more units at the industrial estate where we are based in Melton. As E-commerce started to take off, our clients moved from printed catalogues to online shops, and this was the key driver for our growth.
“As a company, we have won numerous awards in recognition of our high level of customer service and innovation. But the biggest thrill for us is having such longstanding clients. We feel honoured that one of our clients has been with us for over 20 years.”
Philip adds: “We’re proud of the growth and development of our team and the fact we’re now one of the largest employers in the Melton Mowbray area. It means a lot to be able to contribute to the local economy and create jobs for people living locally.
“We’re looking forward to expanding our current site as well as launching our new facility in Grantham and continuing to enhance our service offering to help our clients to grow their businesses.”
22 East Midlands businesses revealed as winners in 2022 Queen’s Awards for Enterprise
Businesses representing every part of the United Kingdom and a range of sectors have been recognised by Her Majesty The Queen on her birthday as among the best in the country. This includes 22 firms in the East Midlands.
Awards have been won in the categories of International Trade, Innovation, Sustainable Development and Promoting Opportunity.
The winners in our region include: For Innovation- Elcom Ltd
- Flexeserve, a trading name and brand of The Alan Nuttall Partnership Ltd
- Imagesound Limited
- NIMBUS: THE DISABILITY CONSULTANCY SERVICE LTD
- Peak NDT Limited
- Oncimmune Holdings plc
- Qdos Broker & Underwriting Services Limited trading as Qdos Contractor
- Ampetronic Limited
- Cellomatics Biosciences Limited
- DEA Aviation Ltd
- Diamond Hard Surfaces Ltd
- Donald Ward Limited T/A Ward
- Flair Flooring Group Ltd
- Imagesound Limited
- Logi-tek (UK) Limited
- Peak NDT Limited
- PR Marriott Drilling Limited
- Unimed Procurement Services Limited
- URBAN APOTHECARY LIMITED
- Plum Products Ltd
Thomas Ward, commercial director at Ward, said: “Winning the Queen’s Award for Enterprise for International Trade is a huge honour for the Ward team. Our core business, which represents around 80% of turnover, is the buying, selling, processing and recycling of ferrous and non-ferrous metals from a variety of sources, including end-of-life vehicles and arisings demolition projects.
“Over the three years to March 2019, thanks to significant investment in deep sea dock facilities and ongoing hard work of our dedicated teams, our overseas sales grew by 84%, a growth rate of 36% per annum. We were able to expand our export capabilities to service larger customers in Turkey, Egypt, India and Pakistan.”
Plum Products’ Managing Director, Paul Schaffer said that he was “extremely proud and honoured to receive the prestigious Queen’s Award.” He added: “From launching our first toy over 30 years ago to now, selling to more than 50 countries, it’s been quite a journey!
“Plum Play was set up to offer children toys that look great, are super safe and have that all-important fun factor. This award is a recognition of all our hard work and will increase opportunities for us to break into new markets and raise further awareness of the brand.”
Cellomatics’ CEO and founder, Dr Shailendra Singh, said: “It is an absolute honour to be recognised with the prestigious Queen’s Award for Enterprise and for our excellence in international trade, particularly on the year of the Queen’s Platinum Jubilee. “Cellomatics has continuously moved from strength to strength since our inception over six years ago. We’re proud to have successfully completed over 200 projects in collaboration with approximately 70 clients in the last six years, with between 10 and 15 new clients secured each year, and around half of our clients placing repeat business. This has translated into strong revenue growth from an expanding international and diversified customer base. “None of this would be possible without the dedication of our skilled team of scientists and our shared focus, vision, and ambition to constantly improve and deliver quality results for our growing network of clients. We’re also proud to be located at the heart of the UK in the East Midlands which is a hub for thriving life sciences businesses and CROs driving innovation on an international and global scale.” For Sustainable Development- Bambino Mio
- Collaborate and Innovate Ltd – trading as Cosy
Small Business Minister Paul Scully said of Bambino Mio’s win: “Companies like Bambino Mio are outstanding examples of the entrepreneurial spirit this country is renowned for. Today, we’re recognising the contributions they make to the East Midlands and the wider community by championing sustainable development.
“I congratulate all of this year’s winners for their hard work and commitment to producing innovative products and services and wish them every success in their future endeavours.”
Winners’ awards are valid for 5 years. Winners are permitted to fly The Queen’s Awards flag at their main office and use the emblem on their marketing materials. Winners are also given a Grant of Appointment (an official certificate) and a commemorative crystal trophy. Her Majesty’s Lord Lieutenants will be presenting the Awards to businesses locally throughout the year. Eligible businesses are free to apply for one or more categories. The winners pass a robust assessment process, judged by senior officials in Whitehall and experts from industry, academia and the third sector. On that basis, the winners of The Queen’s Awards for Enterprise are recommended by the Prime Minister to Her Majesty The Queen. Applications for the 2023 Queen’s Awards for Enterprise will open on 1 May 2022 and businesses are encouraged to apply.